Module 8: Healthcare in the ASEAN Community    

Language Focus

Language Focus 14: Get in touch with the patients

 

Audio Clip 14-1Greetings and general questions

Hello,  Hi,
How are you doing today?
What can I do for you?
How can I be of assistance?

Audio Clip 14-2Asking the purpose of coming to see a doctor

What would you like to see the doctor about?
From the file, you are ….
Your patient record number is ….

Audio Clip 14-3Asking for clarification

Do you mean …?
How do you spell your name, sir/madam?
Could you say that again, please?
Could you repeat that, please?

Audio Clip 14-4Giving directions inside a building

Please wait here until you’re called.
Please go to room number ….
Please go to the room with the blue door.
Please follow the red line.
Someone will pick you up here. Please wait.
This way, please.

 

 

Language Focus 15: Patient admissions

Audio Clip 15-1Asking for more detailed information

Are you taking any medicine at the moment?
Are you allergic to any medication?

Audio Clip 15-2Patient: Describing the symptoms

I feel dizzy.
I cough a lot.               
I have a headache.

 Audio Clip 15-3Putting a patient at ease

Calm down.          
The doctor will be with you in a minute.
Nothing hurts. Now you can smile.

 

Patient admission form  

Required information

Patient’s details

Audio Clip 15-4Language Focus

Full name Can I have your name please?
DOB Your date of birth?
Reason for admission

And you’re here for ….
Past medical history

You have been here since …
Past surgical history

Have you had any previous operations?
Medication Are you taking any medication at the moment?
Allergies Do you have any allergies?

Next of kin

Who should we get in touch with in case of emergency?

(Cambridge English for Nursing: 8)

 

Language Focus 16: Filling in patient information

Fill in the chart for information.

Please let me check your blood pressure, weight and height here.

Let me fill this out for you.
Can I have your patient number, please?
The privacy rules regarding patient information

Filling basic information

Please fill in the blood pressure, weight and height here.
The blood pressure is 130/90 mmHg.
Let me jot this down for you.
Could you please sign here?

 

Language Focus 17: Useful vocabulary for medical instruments

Most medical instruments have English descriptions. Do you know the specific names in your country?

Injection and wound treatment

Useful vocabulary In your language Expression in English

Injection

ภาพ (Thai)

I’ll need to give you an injection.

Could you …?  

It will be a minute.

Needles and syringe, forceps,

Surgical scissors, bandage scissors, suture scissors

A stethoscope

Special container, dispose