The Best Supervisor
The most effective supervisory style is somewhere between these two (1) [?].
It is grounded on understanding human (2) [?] and applying this (3) [?] to working with the people under his or her jurisdiction.
He or she praises people for good work, but does not (4) [?] praise around lightly.
(5) [?], where called for, should be done in private and in a calm manner. Never raise one’s voice and always give the employee the (6) [?] to tell his or her own side of the story.
Listen attentively and do not (7) [?]. Give constructive criticism and be as (8) [?] as possible.
Do not reprimand when you are in a (9) [?] or in anger. Do not get
(10) [?] into an argument. Avoid (11) [?] and nagging. Keep to the (12) [?]. Remember the (13) [?] of a reprimand is to right a wrong. A good supervisor does not want to (14) [?] the wrong by creating resentment. Always (15) [?] the what rather than the who.
Good leaders are neither (16) [?] characters nor tyrants. They are neither (17) [?] nor feared by their subordinates. (18) [?] supervisors have inner confidence plus the respect of their people.